A swim-lane flowchart is one type of process flowchart. Hence if a task falls in Person A’s swim lane, he is responsible to get it done. This framework gives you a broad,. They were developed by Lynn Shostack for usage in projecting. Step 5 – Add the material flow. C) 54. Swim lane maps are used to defining of the process bottlenecks and overloaded resources. 200 cars/hour b. The process owners that use BPR should always feel that the process can be performed a little better than it currently is. Thinking of the LinkedIn Learning on Operational Excellence' A swim-lane process map is used to: a). is a set of logically related tasks or activities performed to achieve a defined business outcome. It is a type of flowchart (swim lane chart) that provides a clear. Step 1: Name and scope your swimlane diagram. Step 1: Identify the process to be mapped; in some cases, the process will cross over multiple departments. The process map swimlane diagram enables you to delineate all the stages of a project, roles, responsibilities, and interdependencies of a given person or group involved. 3. Tasks, documents, data, and other items may be included. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. These are the steps for developing a VSM: Step 1 – Create a SIPOC chart. Source 5. The process map is called a “swimlane”. <br>The main purpose. Step #5: Map the process steps. Draw a long arrow if the next action is in the other swim lane; Add a process. Most swimlane diagrams look similar to a flowchart (representing. A: The primary purpose of a Swim Lane Process Map is to visually represent a process in a way that clearly defines roles, responsibilities, and the flow of tasks. Swim lane diagrams take advantage of the same shapes and symbols found in flowcharting. 7) Which tool should be used to track the movement of a customer's complaint from one department to the next until it is resolved? A) process map B) swim lane map C) entity map D) data flow map. , all the process steps within a swim lane are owned and performed by that particular role or department). Make a free swimlane diagram. Edit this example. Process mapping is a technique used to visually map out workflows and processes. 3. Swimlane diagrams can uncover duplicated efforts, redundancies, inefficiencies, and bottlenecks. Especially as we head into the digital age, more and more. Swim-lane flow chart. Thus, you will make sure that the connecting arrows stick to the shapes if you need to change the position of the shapes later. Payroll process - Swim lane process mapping diagram. You’ll often hear it called a process flowchart, workflow map, or business process mapping. Show interactions, i. Our software can be used in live facilitated. If we ask Wikipedia, we can read "A swim lane (or swim lane. Putting it all together. No more having to use Microsoft Visio when you can download in PPT directly and just edit the text to get started. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. When used correctly, mapping the business process can provide insights into the parties involved, their goals , their abilities, and the way in which they communicate and transfer information. The Swim Lane Process Map is just one of the many tools used in Six Sigma, and it's particularly helpful for identifying and visualizing the steps involved in a process. They provide a visual representation of complex processes, helping teams to identify inefficiencies and opportunities for improvement. These could be departments, teams, or individuals responsible for different stages of. A: The primary purpose of a Swim Lane Process Map is to visually represent a process in a way that clearly defines roles, responsibilities, and the flow of tasks. It is a type of flowchart (swim lane chart) that provides a clear. Consider use of process mapping as a tool to support partnership and engagement. Learn the steps for creating a Swim Lane Map, as well as some important points for preparation. However flowcharts have just more than the process names, their flow and type of action embedded. No more having to use Microsoft Visio when you can download in PPT directly and just edit the text to get started. Step 2: Break the process down into individual steps. Edit this example. Swimlane process maps are used for planning, documenting, and modeling processes. . File type: png. Create swimlanes. Download this swimlane flowchart template along with more Excel templates for value stream mapping, and many diverse flow charts for continuous. Un diagramme swimlane est un organigramme qui indique le rôle de chaque intervenant dans un processus. Free Swimlane Template Excel . Swim lanes can be used to simplify complex processes into easy steps. It can be called many things (I think deployment chart is popular in automotive) IT folks have actually codified it in Business Process Modelling Notation (BPMN) A process is represented by a pool (a box with. Learn what a swim lane process map is and why we should use them . The Level 1 process map, we see the overall process, these process maps are mostly used at the Define phase, where, we need to have a hawk eye view of the overall process. The basic chart looks like the parallel lanes of a swimming pool, leading to its. Asic Ali Saiboudin I, Research Scholar, Dept. Swimlane diagram software. The corresponding lanes each illustrate a theme or item, and so can be used to explain a process flow, stages of a project lifecycle etc. Swim Lane Map – A diagram illustrating an incident or operation and a process's subprocesses, hand-offs, and accountable pieces. c). Add your processes. • Process Flow MapThe Swim Lane Diagram is just one of several forms of business process mapping that companies can implement. If prompted, select Horizontal or Vertical for the swimlane orientation and click OK. This type of flow chart shows how people or departments are interconnected and who “owns” what part of the process. Step 3: Document the process. 75 included with membership ** Join us for lane swimming at McKinnon Pool. This will be the main part of your swimlane. Search. . a process map that graphically arranges the process steps so that the user can see who is responsible for each step. Swim Lane process maps, or Swim Lane diagrams, are used when you need to show who does what in a process. The acronym stands for supplier – inputs – process – outputs – customer. Step #2: Clarify your starting point and create an appropriately labeled bubble or node at the top (or one end) of each swim lane. May 1, 2017. They allow you to create a process flow that does not require you to identify the system or actor involved in each process step, as this can be inferred from the swim lane in which that process step occurs. Apply for a Loan. Edit this example. I often use a "swim-lane" version of Process Mapping to accentuate hand-offs between stakeholders in the overall process. Each ‘swim lane’ represents a different role or department, clearly showing responsibilities and interactions. First, you need to select a process to start with. A process map is also called a flowchart, process flowchart, process chart, functional process chart, functional flowchart, process model, workflow diagram,. 💡. Template Swimlane Flowchart Template Excel. from publication: Rejects reduction in a retail bank using Lean Six Sigma | Lean Six Sigma (LSS) is a majestic process improvement methodology. Open the editable version of the Swimlane diagram in Visio, select and right-click any lane, and click Insert Swimlane Before or Insert Swimlane After from the context menu to add a new swim lane before or after the selected one respectively. Swim Lane diagrams are the variety of process flow diagrams and are based on the IDEF3 standard. SIPOC resembles a table or chart more than it does a map. Colors: dark. Creating a process map involves drawing a shape, commonly a circle or square, and connecting it to other shapes using arrows or dotted lines. Swim lane flowchart. Question: 8). The template opens with swimlanes already on the page. Process mapping consists of a collection of tools and methods used to understand an organization and its processes. The Gemba Academy Seven Quality Control Tools course explains the exact 7 tools used by qual. Flowcharts create a visual reference for a process by clearly showing how each idea or step leads to the next. " Each lane is assigned an actor (which may be an individual, department, division, group, machine, entity, and so on), or even a phase or stage in a process, that is responsible for the activity or work. In this case there are 6 lanes, because many agents participate in the process, with a lane for each of them: Change indicator, Emergency. Swim Lane diagrams are the variety of process flow diagrams and are based on the IDEF3 standard. Secondly, select Illustrations > Shapes > Oval shape. Swim lanes, a type of workflow map, can be helpful in clarifying the responsibilities of each care team member, a key part of Key Driver 4: Create and support. [1] Their method of diagramming allows you to quickly and easily plot and trace processes and, in. That’s where the Swim Lane Diagram comes in handy. During any process improvement initiative, swimlanes help identify not just the bottlenecks in a process, but also which department is responsible for them. ”. This online template has included readymade boxes on all the vital steps of a swim lane process map such as detail forwarding, payment authorization, CC detail verification, interpretation of relevant response etc. Swim Lane Diagrams are also called Rummler-Brache Diagrams and Cross-Functional Flowcharts. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. For example, if one lane is much fuller than the others, try thinking of ways to take the. In a swimlane flowchart, time flows from left to right; the process crosses lanes as it traverses departments on its journey from start to finish. After all, the only person who experiences the whole journey is the patient. Step 6 – Add the information flow. Silo flowchart. It depicts the process of consumers ordering food from a restaurant till it is delivered to them using four swimlanes. In the Categories list, click Flowchart. Start with a swimlane flowchart template, select from an extensive library of symbols, and quickly build your diagram with ease. Process mapping is a graphical presentation with illustrative descriptions of tasks' accomplishments. To keep the job manageable, the only drinks that are available are: Coffee Tea. Swim lane diagrams (also called ‘Rummler-Brache Diagrams’ and ‘Cross-Functional Flowcharts’) are a great way to break-down a process and visualise its steps. a diamond. By mapping out a process, you can locate inefficiencies and bottlenecks that slow work down. Fast Swimlane Diagram tool to draw Swimlane Diagram rapidly and easily. Professionally designed swim lanes in visually appealing slides. 2 libraries from the Business Process Diagram. The earliest reference I am aware of is a east German standard from 1968 (TGL 22452 Kybernetische Blockschaltbilder zur Modellierung von Organisationssystemen, Koordinatendarstellung , thanks to Ben. , it still illustrate the. A swim lane map divides the detailed process map into categories based on who is in charge of each step. Step 4: Play with aesthetic elements. Process symbols are also commonly called flowchart symbols, flowchart shapes or flow diagram symbols. Identify the process you want to map: Before you start, identify the process you want to map. TemplateLab Swim Lane Process Map Template. A cross-functional flowchart, also known as swimlane flowchart is a type of flowchart that helps describe business process. The swim-lane pro-cess map, a variation of a traditional process map, has the. Example 2: Payroll Process - Swimlane Process Mapping Diagram. Download the Swim Lane template. As it has been around since 1940, but was first described in 1990, it is on the older side of the mapping styles available, but it is one that has remained constant for some time. Thus, you will make sure that the connecting arrows stick to the shapes if you need to change the position of the shapes later. 2. Alternatively, you can start the. Define the process flow, its inputs, and its outputs. 1. The swim lane diagram is named swim lane because it is likely a swimming pool with lanes for every swimmer. We would like to show you a description here but the site won’t allow us. This is generally done in the Define stage of a DMAIC project. Study with Quizlet and memorize flashcards containing terms like A detailed map that identifies the specific activities that make up the informational, physical and/or monetary flows of a process is, A business process that addresses the main value-added activities (activities for which customers will pay) is defined as a _________ process, "A set of logically related tasks or activities. A swim lane map divides the detailed process map into categories based on who is in charge of each step. Thinking of the LinkedIn Learning on Operational Excellence. CFFs are process flow diagrams (or flowcharts) that divide the process into multiple lanes (called swim lanes), with each lane signifying a stakeholder, stage, group, or a sub-process. 1. Value stream mapping is the tool that is used to improve process flow. Process 1: this signifies any process, action, or operation. These symbols come from the Unified Modeling Language or UML, which is an international standard for drawing process maps. Special offer on all Annual Plans - 40% off 🎉Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Learn about a proven way to help cross-functional teams clearly “see” their work and achieve their full potential. This constitutes a development process for Ted's. A process flowchart where functional responsibility is divided into lanes (columns, rows). 84, 49. Here are 6 types of process maps and when to use each one: 1. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. There are 7 key steps to process mapping in laboratories. [1] Their method of diagramming allows you to quickly and easily plot and trace processes and, in particular, the interconnections between departments and teams. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Verify the SIPOC diagram with project head and other stakeholders. 1. In the mapping hierarchy,. This step is where the team identifies what is broken in the current process, determines why the broken components exist, and figures out how to improve the process via specific changes. Intuitive horizontal and vertical swimlane. 2- Rahaf AlGhunaim 436000213. Things like owners, stages,. Step 5 – Add the material flow. Draw a rectangle and write a brief description inside. Pools are the largest component of a BPMN diagram. improve the process. Swim lanes is a technique used in process mapping to simplify the work procedure. 2. Drop them when you see the orange connection indicator appear in the place you want the swimlane to go. Drag any process shapes into the correct swimlanes. Step #3 – Determine the Scope of the Project. Phase maps that are most widely used include: SIPOC Map – A diagram that shows sources, inputs, procedures, outputs, and clients for the product that you are dealing with. Oval – Represents the start and end of a process or flowchart. Process flow diagrams document or improve a. 0, pools/swimlanes are of one of four element types for Business Process Diagrams. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. These diagrams vividly display tasks, roles, and responsibilities within a process, simplifying the understanding, analysis, and improvement of workflows. Placing activities within horizontal or vertical swim lanes associated with relevant parties involved in the process, this type of flowchart increases. Arrows connect ideas in workflows, showing the process's proper order or flow. Process mapping will usually depict the consecutive. The following example uses a swim lane diagram to depict the process of creating a pizza, while adding another layer of organization by attributing an area of the kitchen to each. Module 4: Detail Behind the Processes. In a swim lane process map, time flows from left to right; the process crosses lanes as it traverses departments on its journey from. You can export it in multiple formats like JPEG, PNG and SVG and easily add it to Word documents, Powerpoint (PPT) presentations, Excel or any other documents. The corresponding lanes each illustrate a theme or item, and so can be used to explain a process flow, stages of a project lifecycle etc. A swim lane map has three elements: time, people (or job functions), and tasks/processes. The more stakeholders involved in a project, the easier it is for roles to blend into one another and for responsibilities to get jumbled up. Flowchart is the most common form of a process map. The swim-lane process map, a variation of a traditional process map, has the capacity to illustrate the sequence of actions and visualize the interactions/hand-offs between different team players. - Clearly identify the individuals responsible for performing each process. Open PowerPoint and select a new blank presentation. How detailed you need to get depends on the process at hand. For instance, you could have steps in a process, and each “lane” is dedicated to a particular employee or team. Swim lane process mapping 5. When team members can visualize their role within a business process, you are less likely to experience delays. Do the same for the rows if you make a vertical swimlane diagram. A cross-functional process map answers the following questions. This diagram was created in ConceptDraw DIAGRAM using the Swim Lanes library from the Business Process Mapping solution. 3. Processes can be mapped using several methods, including: Flowcharts, which use geometric shapes and lines to outline the business process; Swim lanes,. Identify the customers. 2 libraries from the Business Process Diagram. Users can present the workflows, project & business plans, processes, and similar concepts with this 100% editable free Swimlane template for PowerPoint. The purpose of process mapping is for organizations and businesses to improve efficiency. To change shape colors in your swimlane PowerPoint, click on one of the shaded process steps to select it. Thirdly, click on cell C5 to insert that Oval shape in the Customer container. Second, the shared artifact resulting from the mapping can be used amongst your team, organization, or partners to communicate an understanding. A flowchart with swimlanes brings cross-functional processes to life, helping teams: : Get a visual overview of your end-to-end processes: Visually show individuals how their work impacts the work being done by others and how it impacts the final output. Peter gives a great example. After all, the only person who experiences the whole journey is the patient. Utilize mind mapping software to create your process map . Based on the analogy of lanes in a pool, a swimlane diagram places process steps within the horizontal or vertical “swimlanes” of a particular department, work group or employee, thus ensuring clarity and accountability. Identify the swimlanes: Next, identify the swimlanes you want to include in the diagram. analyze the process. Here’s a real quick guide for simple process mapping: Define its outcome and assign a process owner. Create swimlanes. Understanding Swim Lane Process Maps What is a Swim Lane Process Map? Let's start small. 5- Raneem Alrashoud 437004461. ”. Suppliers and Inputs. Study with Quizlet and memorize flashcards containing terms like A support process performs necessary, value-added activities of an organization, Ted's uses customer comment cards to discover sources of customer dissatisfaction and then develops training programs for their servers and kitchen help to try to eliminate those sources of. Process mapping will identify bottlenecks, repetition and delays. Write what the process should deliver as result and outcome, then you have the scope for the process owner to start mapping. 1. Alternatively called functional band on various platforms like Microsoft Visio, this is used to make process flowchart for each units of a specific. Prepare a new document. 2. 7. It depicts all the process steps and the decisions taken in the process. Determine the lanes for the process. Visio is often listed as the go-to application for flowchart design, thanks to the wide variety of diagrams it can produce. Swim Lane Process Mapping Unload Trucks Check Materials WMS Put Away. You’ll see an example of a Swim lane process map below. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Compatible with Google Slides and PowerPoint. Slide Team PowerPoint Business Improvement Process Map Template 10. Create swimlanes. The process map is called a “swimlane” because the map resembles a pool with lanes identifying the different process groups. Swimmers will be. A Functional Deployment Map, often known as a Swim Lane Map or Cross-Functional Flowchart, is a visual tool designed to display the roles and responsibilities within a process. A process flow diagram helps detail the relationships between the components of a project or industry. Process payroll swimlane diagram map swim flowchart flow lanes functional cross business lane management mapping example chart conceptdraw template drawingSwimlane diagram examples workflow flowchart sales process management. From the Shapes window on the right, add as many bands as you need. How to manually make a swimlane diagram in PowerPoint. The process is divided into several swim lanes. The process map is then drawn so that each unit’s steps in the process occupy a single. You can use a basic flowchart when: Planning new projects. Process maps also help you to see the relationships between inputs and outputs in a process and to identify key. 6. The ´product´ that is produced can be virtual, the process time. More advanced applications of process mapping include its use as a tool to support partnership and engagement. Swim Lane Diagram template. Usually it is a Swimlanewithout the lanes and the documents. Simple Improvement Process Mapping Template in PDF Format. Most of the times it is also more detailed than a. map the value of the process d). Process Mapping: Tools and Techniques A swim lane process map sometimes called a cross-functional diagram, is a process flowchart that provides more information on who does what than a top down. Learn how Swim Lane Mapping allows us to understand complex processes better and identify opportu. Individual roles, actions, linkages, and process phases are all communicated in one simple picture. The whole process, with their inputs, suppliers, outputs, and customers with few process steps. Its Use. Define the process flow, its inputs, and its outputs. Add swimlane containers. Using information from the surveys and workflow assessments, create the site-level swim lane workflow process map as follows: Outline all departments offering. It allows any team member to be. Click INSERT > Shapes, and point to a shape for a Screen Tip to see its essential purpose. Using shapes, a basic flowchart helps visualize the process. A swimlane diagram uses the metaphor of lanes in a pool that extend horizontally or vertically to indicate ownership of workflow tasks. They are great for mapping the flow of steps, decisions that need to be made etc in a process. Key Elements. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. enterprise, system, process, task, and knowledge. What is a Swimlane Map? A Swimlane Map is a process map that separates process into lanes that represent different functions, departments or individuals. We place each task (or step) in the corresponding lane. ClickUp Process Flow Template 8. You use Pool Lanes to group a set of BPMN Swimlanes, just like in real life, this is the metaphor behind those names. Swim lane process mapping 6. Process mapping provides a structural analysis approach and a capability of delivering systematic outputs. b. This map shows the key elements of a process including Inputs, Suppliers, Processes, Customers, and Outputs. BPI Step 3: Improve (PDF) Template: Root Cause Analysis (Excel) Template: Improvements List (Excel)Type 1 Process Map: SIPOC Map. Remember, you’ll need to use specific shapes and text. Featuring templates for networking, floor plans, data processes and much more, this Microsoft application is part of the Office 365 package. Step #2 – Developing the S&I (Suppliers and Inputs) of the SIPOC. D) creation of a document. 3. In this method, we progressively add detail starting from the steps of the customer. You can change the orientation on the Cross-Functional Flowchart tab. Metrics-Based Process Mapping: What, When & How - Download as a PDF or view online for free. Pre-Press Process Flow Swimlane. Very fast video on how to create and use a Swim Lane Process Map A swim lane diagram is a type of process map that identifies the steps in a process and the person who is in charge of it. - Identify suppliers, inputs, processes, outputs, and customers. These arrows will show the process flow from one swimlane to another. The diagram includes different sections (similar to swim lanes in a pool), with each section representing a department, role, or stakeholder. PK !í4Šú b [Content_Types]. Even if technical service departments become more project focused for some activities, processing orders and materials continues to be a primary aspect of this core library functional area. 2. For this, double-click on it from the template gallery. Step 3 – Determine the product/process family to VSM. Using swim lane process maps for managing a project helps to provide a greater understanding of all the moving pieces on a project. The following diagram elaborates on “1. com This post will walk you through all the basics of swim lane diagrams, including how to create your own one step at a time. For example, a simple one might have one set of ideas, one main path, and one endpoint. 1. A swim lane diagram, or swim lane process map, is an element used in mapping process workflows. Cross functional flow chart process mapping template for Makigami analysis of a swim lane diagram. Swim-lane flowcharts have been around longer than all of us under many names including swimlane diagram, functional band, multi-column chart, process flowchart, business process management chart, visual process mapping, and process workflow mapping. What is a swim lane map? A swim lane map is similar to a flowchart in that it maps out a process, decisions, and loops; however, a swim lane map places events and actions in "lanes" to delineate a person/group responsible, or a specific subprocess. Process Mapping - is a diagrammatic representation of the flow of information and/or material in a process. Map out each step in the process using symbols and shapes. FALSE. • Task 2: Sea Level Rise Modelling and Mapping Report (Task 2 Report) • Task 3: Tsunami Modelling and Mapping Report (Task 3 Report) This executive summary is intended to. These are referred to as swim lanes and may also be used to represent different roles in a process or a key piece of software. One valuable tool in achieving this efficiency is process mapping, which provides a visual representation of workflows, aiding in understanding, optimization, and communication. The Swim Lane Diagram – or Cross-Functional Process Map. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Define swimlanes. There are two options available for canceling processes and resolving deadlocks: arrow_forward. In product development, a lot of people are working on the same data at the same time. A swimlane diagram is a visual project management tool that helps distinguish key roles, organizes processes, and illustrates interactions. png. swim lane map c. If you would like to learn about the various symbols used in flowcharts, see our post about how to make a flowchart. The first step in creating your swimlane diagram in Excel is to adjust the height and width of the cells in your spreadsheet. Draw a short arrow if the next action is in the same swim lane. Workflow charts show the typical process for a company’s revenue-generating activity. It is a visually appealing process flow diagram describing the roles involved in certain process stages. Besides the most commonly used name, swim lane diagram, it is also called functional bands (in Microsoft Visio) or swimming lanes process mapping. Mirroring the lanes of a swimming pool, this type. Process mapping is an important tool in any Operational Excellence initiative ( Lean , Six Sigma , Lean Six Sigma , Design for Six Sigma DFSS , Kaizen , Continuous Improvement ). It’s as simple as sketching out as many lanes as you have teams or people — so, if there are four teams involved in the process, you’ll need four lanes. Terms in this set (33) define the goals of the improvement activity. process map. Documenting company processes. A Business Planning Swimlane diagram template is a great way to visualize the different steps in your business planning process. Prepare a new document. Next, define the participating entities for the process. Basic flow chart. For a horizontal swimlane diagram, you can widen. Use in the Measuring phase of the DMAIC methodology. Open a new Word document and change the default page layout from “Portrait” to “Landscape” to make more room for a diagram with horizontal lanes. Swimlane flowchart template to draw swim lane flows easily. The car wash employs 5 washers at $6 per hour. When creating a swimlane diagram, decide how many swimlanes mean by the number of department sections of fragmentation you need in your swim lane diagram software. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. It is used to denote the area of responsibility for a particular role/department(i. Unlike swimlane activity diagrams, a swimlane process map illustrates potential scenarios in a process that can result in more than one outcome. With their help organization diagrams are combined with process flow, as they visually display an object of the production system which is charged with given concrete processes in general flow of. Use levels to document more detailed business activities. Efficiency. A swim lane process map, also called a cross-functional flow chart or swim lane diagram, is a simple, visual representation of a business process and all the sub. Why Value-Stream Mapping is Essential to Product and Process Development. 94 KB. Also known as swim-lane diagram, these charts use lanes to represent which departments do what within a process, with each lane depicting which department -- or. Plan: business. 78. A SwimLane Process Map, also known as a Swim Lane Diagram or Cross-Functional Flowchart, is a visual representation of a process that helps illustrate how different individuals, teams, or departments within an organization are involved in carrying out a specific task or workflow. A swim lane process map is a process map that graphically arranges the process steps so that the user can see who is responsible for each step. A process. The improvement team discusses high–level process steps first, and then, each team member is asked to document his or her own individual work steps. What Is Swim Lane Mapping? Making improvements in complex, cross-functional business processes can be challenging. Moreover, it helps ensure that teams follow each step of your workflow in their prescribed order.